Terms of Use

Terms of Use

Official Store Information

Business Information

𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™
Brand Name
𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™
Legal Company Name
Hangzhou Chunhejingming Cultural Technology Co., Ltd.
Owner
Zhan Xinyu
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM–6:00 PM
China Standard Time (UTC+8)
Unified Social Credit Code
91330114MAKB23803K
Registered Business Address
Room 1523, Building 6, Zhongsha Jinzuo, No. 228 Shangsha Road, Xiasha Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province, China
Operator
𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™ is owned and operated by Hangzhou Chunhejingming Cultural Technology Co., Ltd.
𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™ is operated by Hangzhou Chunhejingming Cultural Technology Co., Ltd. · Customer support: service@coraliex.com
𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™ · WEBSITE TERMS

Terms of Use

These Terms of Use apply to your access to and use of coraliex.com, including browsing, product research, account features, customer support and other website functions.

By accessing or using this website, you agree to use the website lawfully and in accordance with these Terms and other applicable store policies.

Website Use

You may use coraliex.com for lawful personal shopping, product research, order management, customer support and other legitimate activities related to our store and services.

You agree not to use the website in a way that interferes with its normal operation, security, availability or the ability of other customers to use the site.

Prohibited Uses

You may not use the website to:

  • Violate applicable laws or regulations.
  • Attempt unauthorized access to systems, accounts or restricted website areas.
  • Introduce malicious code, malware, automated attacks or harmful software.
  • Interfere with website operation, security or checkout functionality.
  • Collect personal information unlawfully.
  • Misrepresent your identity or payment information.
  • Use website content in a way that infringes intellectual-property or other legal rights.
  • Use bots, scraping tools or automated systems in a manner that materially disrupts website operation.

Intellectual Property

Website content may include trademarks, brand names, logos, product names, photographs, product imagery, graphics, text, page layouts, artwork and other protected material.

Such content may be owned by us, licensed to us, supplied by authorized partners or otherwise used with appropriate permission.

Except where permitted by law, content may not be copied, reproduced, modified, distributed or commercially exploited without appropriate authorization.

Account & Information Accuracy

Where account, checkout or customer-service features are available, you are responsible for providing information that is reasonably accurate and complete.

This includes your name, email address, shipping address, billing details and other information necessary to process an order.

You are also responsible for maintaining the confidentiality of any account credentials associated with your use of the website.

Product Information & Presentation

We make reasonable efforts to present product descriptions, dimensions, materials, colors, photographs and other information clearly.

However, colors and surface appearance may vary depending on device screens, lighting conditions, photography and material characteristics.

Certain ceramic, glass, stone-look or decorative products may also exhibit minor variations in texture, glaze, pattern, tone or finish.

Fragrance perception is subjective and may vary depending on room size, ventilation, temperature and individual scent perception.

Product Use & Safety

Customers should use all products according to the product instructions and with reasonable care.

Candles
Keep burning candles within sight and away from children, pets, curtains, paper and other combustible materials.
Incense
Burn incense only in a suitable holder on a stable, heat-resistant surface and provide appropriate ventilation.
Wax Warmers
Use only as intended, avoid contact with hot surfaces and keep the warmer on a stable surface away from water.
Electrical Diffusers
Use the appropriate electrical supply, keep electrical components away from water and discontinue use if the device or cord is damaged.
Never leave an open flame or actively burning incense unattended.

Third-Party Services

Our website may rely on or link to third-party services such as Shopify, payment providers, shipping carriers, fulfillment providers, analytics providers or other service providers.

Those services may operate under their own terms, privacy policies and service conditions.

We are not responsible for the independent content or practices of third-party websites that are not controlled by us.

Website Availability

We may update, maintain, modify, suspend or discontinue parts of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, updates, security measures, technical problems, carrier or service-provider issues, or circumstances outside our reasonable control.

We do not guarantee that every function of the website will be continuously available without interruption or error.

Purchase Policies

Purchases made through coraliex.com are also subject to the applicable store policies, including our:

  • Payment & Security terms.
  • Shipping Policy.
  • Return & Refund Policy.
  • Privacy Policy.
  • Terms and Conditions where applicable.

If a specific transaction is governed by an additional promotion, product condition or checkout notice, that applicable information also forms part of the purchase conditions.

Reviews & Customer Content

Where the website allows reviews, comments, photographs or other customer submissions, you should only provide content that you have the right to share.

Customer content should not contain unlawful, abusive, deceptive, infringing or malicious material.

We may moderate or remove customer content where reasonably necessary for legal, security, operational or policy reasons.

Website Security

You must not attempt to bypass, disable, test or interfere with website security controls without authorization.

You must not use the website to transmit malware, harmful scripts, fraudulent transactions, unauthorized automated traffic or other material intended to disrupt website functionality.

Website Information & Availability

Website information is provided for general shopping and informational purposes.

While we make reasonable efforts to keep information accurate and current, product availability, pricing, specifications and website content may change from time to time.

Nothing on the website should be interpreted as a guarantee that a particular product, promotion or website function will remain permanently available.

Responsibility & Limitation

To the extent permitted by applicable law, we are not responsible for losses resulting solely from misuse of a product, failure to follow product instructions, unauthorized alteration, or improper handling.

We are also not responsible for interruptions or delays caused solely by events outside our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded.

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in website functionality, services, business practices or applicable requirements.

The current version will be posted on this page. Continued use of the website after an updated version is posted is subject to the then-current Terms.

Questions About These Terms

Contact: service@coraliex.com

𝐜𝐨𝐫𝐚𝐥𝐢𝐞𝐱™ · Hangzhou Chunhejingming Cultural Technology Co., Ltd.

Room 1523, Building 6, Zhongsha Jinzuo, No. 228 Shangsha Road, Xiasha Subdistrict, Qiantang District, Hangzhou City, Zhejiang Province, China