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This page explains the general payment, authorization and checkout process for purchases made through coraliex.com.
Available payment options are shown directly during checkout based on the transaction.
Product prices, discounts, shipping and applicable charges can be reviewed before payment is submitted.
Transactions are handled through the checkout and payment systems made available on our store.
The payment methods currently available for your order are displayed during checkout.
Availability may vary depending on your location, device, transaction details and the payment services available for the order.
If a particular payment option is not displayed at checkout, it is not currently available for that transaction.
Orders are subject to successful authorization by the selected payment provider.
If authorization is declined or cannot be completed, the order may not be successfully placed or fulfilled.
For security reasons, a payment provider may request additional authentication, verification or confirmation before approving a transaction.
Before submitting payment, customers can review applicable product prices, promotional discounts, shipping charges, taxes where applicable, and the final order total displayed during checkout.
Please review the final total carefully before confirming your purchase.
Checkout transactions are handled through the e-commerce and payment systems made available on coraliex.com.
Payment providers may apply fraud screening, authentication, transaction monitoring and other security controls intended to protect payment activity.
Customers should never send full payment-card details, passwords or authentication codes to service@coraliex.com .
If a payment appears unsuccessful, first verify that the billing information entered is correct and that the selected payment method can complete the transaction.
Your financial institution or payment provider may also be able to explain why an authorization was declined.
If you believe an order was charged incorrectly, contact service@coraliex.com and include your order information.
In some cases, a bank or payment provider may display a temporary authorization or pending transaction while payment processing is being completed.
A pending authorization does not always represent a separate completed charge.
If you see charges that appear duplicated or remain unresolved, contact your payment provider and our customer support team with the relevant order details.
When a refund is approved, it is normally issued to the original payment method used for the order.
Approved refunds are generally processed within 5โ10 business days after the applicable return or refund review is completed.
Your bank, card issuer or payment provider may require additional time before the refunded amount appears in your account.
Certain orders may require additional review before fulfillment where transaction details appear incomplete, inconsistent or require further verification.
In these circumstances, we may contact the customer using the contact information associated with the order.
An order may be delayed or canceled if required payment authorization or reasonable verification cannot be completed.
Product prices, discounts and promotional offers shown on coraliex.com may change from time to time.
The amount applicable to a purchase is the amount displayed in the checkout flow when the order is submitted, subject to successful payment authorization.
Discount codes or promotional offers may be subject to separate eligibility, timing or usage conditions.
Contact service@coraliex.com with your order number and a description of the issue. For your security, do not send complete card numbers, passwords or verification codes by email.
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